Firstly we would like to start by expressing our deepest thank you to all our loyal and new patients that have been in contact with us over this challenging time. Thank you for your patience and understanding in that our main objective is to ensure all our patients and staff remain safe.

We are now in a position that we feel confident that we can gradually start to re open our doors to you, whilst continuing to follow the appropriate NHS England advice.

We feel it would be useful to outline the plans for re-opening.

Pleased be reassured that all patients that either had their treatment/consultations postponed will be contacted over the next few weeks, alongside those patients who have also asked to be added to our waiting list.

You will notice when you come into the clinic that there are some changes in order to keep everyone safe, but we hope you will still feel as welcome as you have always been.

Our Reassurance to You

  • We are currently minimising staff within the clinic, this is to protect our staff.
  • Our clinicians and staff that are working directly with patients will be wearing appropriate personal protection equipment.
  • All staff and clinicians are trained in infection prevention and we have also introduced other measures to ensure everyone in the clinic is protected.
  • Patients will be asked to complete an additional medical information relating specifically to Covid-19.
  • Appointments will be spaced, to ensure that we effectively manage how many patients are in the clinic at any time. This is also in line with our infection control policy to enable the staff to clean the consulting rooms between patients. Please try not to attend too early for your appointment.
  • Hand sanitizer is available throughout the clinic and we ask that you use this as soon as you enter the clinic, and before you leave.
  • You are welcome to use our toilet facilities which will be cleaned after each use.
  • If possible, please pay by debit/credit card.

We hope you find this useful, and although this is not an exhaustive list, we would like you to feel reassured that we are still continuing to offer the highest level of care we always have, but just a different normal for now.

As always, if you have any questions please do not hesitate to contact the clinic:
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Telephone (0)1424 846190

Testimonials

  • "True excellence, would not hesitate to recommend. Thank you team, you are all wonderful."
  • "Always felt welcomed, always felt well informed, always felt taken care of. Thank you Dr Faris & Shannen!"
  • “I received a very high standard of care from initial consultation to after treatment. All staff were unfailingly polite and courteous and I would recommend the clinic unreservedly.”
  • “I was very satisfied with the treatment and Dr. Mo Faris carried out the procedure in a very efficient and professional way. I wouldn't hesitate to have any further problem carried out at your clinic.”
  • “Excellent reception welcome and procedure on my legs was very quick and painless. Thank you all. I would definitely recommend The Cooden Medical Group.”
  • "The clinic made my whole procedure as comfortable and relaxing as possible. Would certainly recommend Dr Faris and his team to my friends and family."
  • "Very professional, friendly staff with a good range of treatments on offer to make me look and feel better."